Giants organisations, including BT, and some banks stationed their staff as far away as India, about 9000 miles away from United Kingdom. You call their numbers, sadly not 0800 number, but 0843,44, or 45 or 0870 Caller: Hello All our advisors are busy at the moment:would attend to you asp.(recorded message) After 10 minutes: You are through to Tobes How may I help you? Please give me your account number. For security reasons give me your bla..bla.... After 20 minutes you may be lucky to get solution to your problem. Look at your phone bill you're in for a surprise. The other time I changed my BA booking over the phone, no other line works except their premium line. I was charged nearly £20.00. Robbers !
0843 numbers are 5p per minute from a landline. So you'll have to find another excuse for your Mrs to cover the 20 notes you 'spunked' on Naughty Nina's handjob line you auld perv
Rather dangerous provoking dribs when he has the heavy intelligence to hand on your extra-marital indiscretions
When I was with cable and Wireless their help and customer services were in Scotland. Some language problems (!) but their service was fine. It was taken over by Virgin. I ****ing dread anything going wrong now. It culminated last year when I entered a deal for an I-phone 5 on the strict understanding, from some blert in their 'help' department, that "Oh yes indeed sir, you can most surely get Virgin Anywhere on an I-phone 5 in any part of the UK!" You ****ing can't, after three days and 20-odd phone calls later proved when they EVENTUALLY put me forward to an engineer in.... Scotland. "No feller, I'm sorry. You can't get Virgin anywhere on 3g or 4g yet. You've been sold this phone under false pretences and I'll arrange for a full refund and termination of your contract". I now have a Tesco Samsung 4s and get Sky On The Go (through my sister's Sky Sports).
You know what happened in the balcony of David's house when he was away?. Moderators are asking me left and right not to go further. Dirty Tobes !
My first job many a year ago in tech support, BT internet support in Dublin supporting the UK. The hiring policies were shall we say lax 1 guy was practically deaf, since birth, so he had the speech impediment too. Not a great combo working telephone tech support. Not the worst in the call centre would you believe. An Indian chap, with poor English and apparently I never noticed because the English was so bad, he had a serious stutter stammer thing going on too. I got transferred many a call with an angry British customer from those two lads Never heard so much racist talk in my life too.
We had a guy in our office who was loud and very direct, he called the support line for a piece of kit that had a weird fault and he was team leader for the group that looked after it. After being put on hold twice while the call was escalated he finally got the real high level techie support guy. The rest of us in the office couldn't hear what the support guy said to introduce himself but we later found out it was with the heaviest Indian accent imaginable, what we did hear was our guy saying....... "No hang on, stop there, we've only been talking for five seconds and already you're lying to me, your names not "BOB" We could tell he was in a bad mood as we doubled up laughing