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Cancelling Sky ...

Discussion in 'Sunderland' started by Smug in Boots, Mar 14, 2020.

  1. farnboromackem

    farnboromackem Well-Known Member

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    Nads....many thanks for the advice. I done it through the Sky App and it took less than a minute. Really appreciate the updates in this
     
    #41
  2. Somebodys pinched my sombrero

    Somebodys pinched my sombrero Well-Known Member

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    Cancelled mine today as well. No point paying for something that’s not there.
    Been warned off from going to Lucianos today by my heavily pregnant daughter. Only right I suppose, no good taking any further risks than we have to. Only need the golf course to close now.
    Bad day all round.
     
    #42
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  3. Nads

    Nads Well-Known Member

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    No worries at all mate. It’s one less thing to worry about for 3 months anyway. All helps.

    What a ****ing mess man.
     
    #43
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  4. farnboromackem

    farnboromackem Well-Known Member

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    Wife has asthma so has been told isolate from work for 12 weeks (still gets paid). She has told me that she's not venturing out.

    Love to have a game of golf with you Somb
     
    #44
  5. Nads

    Nads Well-Known Member

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    Wear a mask and gloves mate.
     
    #45
  6. haslam

    haslam Well-Known Member

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    Sunderland can rise again!!
     
    #46
  7. Nads

    Nads Well-Known Member

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    No glory in being a frosting on a dog **** mate.
     
    #47
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  8. haslam

    haslam Well-Known Member

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    As a fan of north-east football for 3 decades I've known very little else. I guess if I was looking for glory I'd have looked elsewhere by now.
     
    #48
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  9. Somebodys pinched my sombrero

    Somebodys pinched my sombrero Well-Known Member

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    No bother mate, be a pleasure. I’m retired, so pretty much any time you want.
     
    #49
  10. Somebodys pinched my sombrero

    Somebodys pinched my sombrero Well-Known Member

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    Are you insinuating something? <laugh>
     
    #50

  11. Nads

    Nads Well-Known Member

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    Why nar.

    Ill come and shame you on a round anytime mate. Assuming that we don’t all die.
     
    #51
  12. marcusblackcat

    marcusblackcat SAFC Sheriff
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    Have to say, I've always found the sky staff sensational! (I know you're one of them). We pay £109 for Sky Q with 2 miniboxes and , all the channels and netflix premium. Does that seem right to you?
     
    #52
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  13. Nads

    Nads Well-Known Member

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    That’s always good to hear mate cos one of the key things I work with is customer satisfaction <laugh>

    Yeah the guys are brilliant, no major company gets it right all the time but folk like the company and get looked after, and I think more so last couple years that comes back to you. We are all ****ing frazzled right now, must be brutal for them on the phones.

    That sounds about right assuming you have BB as well? Still log on to MySky app and do your sport break you’ll be paying £20 or so for that it will come back on automatically when sport kicks in.

    I genuinely believe that folk who slate Sky haven’t been customers for years, I never see it on reports, I see a company that customers love, with constantly rising customer satisfaction, but you know, we post things about free **** and folk say it wouldn’t give Murdoch a penny’, I mean he has **** all to do with Sky and hasn’t for years but you know.

    Fron what I gather customers are thankful about this, we closed new sales to help existing only, sign of greed? No. I spent most of yesterday showing sales staff how to service and help existing customers. We are all gonna get through it and companies like Sky, who are financially untroubled (for now), will help.
     
    #53
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  14. marcusblackcat

    marcusblackcat SAFC Sheriff
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    Yeah got BB too mate thanks. That "sport break" is one of the best customer service ideas I've ever seen. Stop paying for it but you can still watch all of the channels and your sport recordings! Kudos to sky for that mind.

    Agree about those who slate sky - there's a lad I work with who refused to go back because sky charged him for line rental he couldn't cancel when he left his ex wife! 18 years ago!! My in laws are the same - one bad experience 15 years ago and completely soured!
     
    #54
  15. Nads

    Nads Well-Known Member

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    Yeah it’s crazy mate. Would you believe customers were still saying that wasn’t enough and we should refund the last week (very few of them to be fair by feedback).

    The way it’s setup makes it easy, folk worried about jobs don’t have to make a snap decision, nobody loses out financially, and we will automatically extend if required.

    If only the government would give folk in need a council tax break then a lot of people could breathe, we all start paying it again next week and for some, self employed etc, it’s a massive bill (mines £170 month so I’m glad my income is safe).
     
    #55
  16. marcusblackcat

    marcusblackcat SAFC Sheriff
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    I took advantage of the mortgage break yesterday and also rang my loan company and they've paused my payments for 3 months too which is great as it saves me £700+ a month! All going into savings mind as, if my income isn't massively impacted I'll overpay it after the crisis dies down as I don't want to be paying for longer than I need to - only had 2 gigs cancelled so far so hoping the pub owners are all in the "I'm not closing until I'm told I have to" boat like the ones we have over the remainder of this and most of next month!!
     
    #56
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  17. Nads

    Nads Well-Known Member

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    Great that mate, that’s gotta be a massive help and most importantly a weight of.

    Its awful that people are going to have to compromise quality of life in places to get through, I still know so many involved in nightlife and hospitality and I feel deeply for them.

    I’m relieved I stuck to my guns and came out of that when I hit 30, always said I would, nobody believed me, but I can’t imagine what they are dealing with.

    I’d have about 6 months or so without income then I’d be in trouble, a lot of these folk are living pay to pay and my god the pressure they must be under, I can’t imagine.

    Babucho in Newcastle, one of my favourite restaraunts, closed its doors last night, been open 9 years, 60 staff or so mainly long term, great place, staff and service.

    That’s a successful and busy one, many were already on the ropes. The world is scarred for a long time even if this ends today.
     
    #57
  18. marcusblackcat

    marcusblackcat SAFC Sheriff
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    If all of the schools close my missus doesn't get paid anything and if the gigs stop that's a large chunk of my income gone too. I make decent money in my day job but the nearly £2k a month we'd lose out on would cripple us. I reckon I've got around 3 months of losing out on my gig money and the wife's pay before we'd be on the bones! Luckily I work from home a lot nowadays so little has changed. Joys of being a computer programmer - got my little office set up with spotify on through my sky q box - noisy tunes, 3 screens and my works laptop - better set up than in the office!!
     
    #58
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  19. Nads

    Nads Well-Known Member

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    Ha, we are looking into home working but the sheer scale of it isn’t workable at the minute, but then we are running close to 50% absence now and the cost of opening the buildings starts to become unviable. Insanity.

    The schools are going to be a while so hopefully they get this payment protection bill though today so you don’t have to worry mate.
     
    #59
  20. marcusblackcat

    marcusblackcat SAFC Sheriff
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    Well the school my wife works in are staying open for key worker pupils - she's the school cook so they'll still need her - I'm hoping it stays that way. They've asked her to potentially work the easter holidays and she'll effectively get double time for that so we're looking OK at the minute! Obviously "stockpiling" all the extra cash we get in case things happen which stop us managing!! Future proofing our lives
     
    #60
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