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Discussion in 'Hull City' started by petersaxton, Sep 9, 2020.
There's no Tiger TV only iFollow and it doesnt recognise my email address.
That's because Tigers TV is finished and it's been replaced with iFollow.
So we have to register again?
I had friends on holiday in Turkey who couldnt watch the match yesterday and didnt know why.
Has anybody had communication about how UK and Overseas subscriptions are (or aren't) being transferred over from TigersTV to IFollow? I seem to recall something a while ago that said information about subscriptions transferring over will follow. Easy to appreciate that there will have been a shedload of work going on behind the scenes with all this stuff, but still, seems very last minute and surely there could be communication updates & clarifications given?
I watched the tuesday match on Tiger TV and on wednesday it had all changed!
I've now bought the pass for Saturdays match.
I sent an inquiry to the TigersTV site providers asking that very question a few days ago. No response. They have been decent in reponding in the past. Hull City's web site ( posted link by someone else on here - this thread) indicated contact would be made to subscribers. I am a subscriber. No communication so far. The new web site mentions NOTHING about how to transfer from TigersTV to iFollow, or what happems with the automatic payments via credit card.
Pathetic business operation and weak customer service.
Lets hope the team is better this season.
I've asked this earlier - is there a Hull City AFC or KCom Stadium customer Service phone number I could use. I can't find one published on ant Hull City internet stuff.
Do you know the sod's home phone number ?
Customer Service? That made me laugh
Main Switchboard: (01482) 504600
Ticket Office: (01482) 505600 (Monday – Friday, 9am – 5pm)
Commercial Department: (01482) 358309
Tiger Leisure: (01482) 509600
Away Match Travel (Tiger Travel): (01482) 505600
ClubCall: 08720 120407
Department Tel. Numbers
Contact Main Reception
Tel. (01482) 504600
Thanks GFAW - much appreciated
Thanks to you too TW.
Following the toys coming out of the pram, re Radio Humberside. Are browsers now banned from the website?
There is now a link to i-follow on the Tigers TV website. I have just registered with i-follow and paid for the Gillingham game
Having registered I'm having a problem moving to pay for the next game. Just getting a bouncing ball icon which I can't shift.
When I finished registering, it took me straight to the page to pay for the next game
See a doctor...
I'm having a problem. Just getting a bouncing ball.
See a doctor...
That's life, ups and downs.
Thanks, but ...... Tigers TV website doesn't exist anymore? I can see that you can now register & subscribe on the OWS for the new iFollow platform, but I'm meaning what is happening to those who had ongoing subscriptions with Tigers TV? Has anything been said about how the subscription is transferred over ... or is it a case of everyone having to start again from scratch, in which case what have monthly or yearly subscribers been paying for during these past couple of months?! Hope that makes sense.