if they are the lads who used to be (maybe still are?) down next to where the market used to be they were always a good bunch of lads, i gave up with most local shops and the like of pc world many moons ago but never had a problem with those lads. @marcusblackcat ...basically it is a 'minefield' looking for the right machine, if you find one then post a link here and the lads can check it over for you...very easy to waste good money on something that looks good in print, from the ones posted so far the lads are doing the right thing and looking for machines that will last her a good while.
I've bought from currys ebay outlet before and it's been spot on. Something like this might be canny https://www.ebay.co.uk/itm/DELL-Ins...ISHED-GRADE-/353456316968?hash=item524ba36228 but more technical folk can probably tell you better