Off Topic Help required -- excel spreadsheets

Discussion in 'Sunderland' started by gelders pie, Sep 24, 2021.

  1. gelders pie

    gelders pie Well-Known Member

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    Anyone clever with computer problems ?? One (but only one) of my spreadsheets has frozen and comes up with ''excel not responding''. I've googled , but don't want to try soft reset as I believe that wipes everything.
    Other suggestion is open ''Run'' box and type in excel / safe to open in safe mode. but it just comes up 'can't find excel/safe. If anyone can help, I need to be really needy and say '' very simple explanation please '' cos I just ain't got the computer cleverness !
    Thanks in advance
     
    #1
  2. Oliver's Army

    Oliver's Army Well-Known Member

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    Not sure about that specific issue but Excel should recover the file of you reset it shouldn't it?
     
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  3. SAFC2403

    SAFC2403 Well-Known Member

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    it could be you've missed out the space in between excel and /safe.

    so command is excel /safe and not excel/safe

    Does the spreadsheet run any macros or any kind of auto update in the background? is it pulling data from somewhere else?
     
    #3
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  4. marcusblackcat

    marcusblackcat SAFC Sheriff
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    Yeah it should. I work with excel fir a living!! Loads of questions though.
    @gelders pie is it a large file?
    Is it running any vba code?
    What version of excel are you on?
    Does it happen when you open the file?
    Have you tried starting in “safe mode”?
     
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  5. SAFC2403

    SAFC2403 Well-Known Member

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    you have my commiserations - i spent 20 years supporting all MS products and just hate most of them - a proper pain in the arse!!
     
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  6. gelders pie

    gelders pie Well-Known Member

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    Thanks mate, had tried space before and after slash, and also no spaces -- your suggestion of one before non after is whats required. I then selected one of the options, however alas to no avail. As for running macros and the other things -- haven't a clue !
     
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  7. SAFC2403

    SAFC2403 Well-Known Member

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    Best advice i can give you is fling the ****er out of the window and go for a pint!!
     
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  8. gelders pie

    gelders pie Well-Known Member

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    Cheers Marcus
    To answer in order:--
    It's the largest file I've got - but don't know what is classed as large .
    What's a vba code ?
    Bought laptop Sep2019 so whatever that latest version is I guess.
    Opens up to frozen page then starts to say ''not responding''
    No, but worried I'll wipe laptop clean.
    Sorry but as I said I'm only at computer dunce level !
     
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  9. gelders pie

    gelders pie Well-Known Member

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    Oh believe me, when it comes to computers playing up that option is always to the forefront of thought !!!
     
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  10. marcusblackcat

    marcusblackcat SAFC Sheriff
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    No bother. You won’t be able to wipe the laptop. As mentioned above, if you click start and type “excel /safe” in the start bar, this should start excel in safe mode. If you then open the file whilst excel is in safe mode see what happens. It’s something I’d like to get my teeth into to be honest but don’t really have time.
     
    #10

  11. gelders pie

    gelders pie Well-Known Member

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    Thanks Marcus, so it opened in safe, seemed to be still stuck, but persevered with the spinning wheel for ages and got some movement. Have managed to copy most of the sheets onto a new book, if necessary I will have to recreate the other two, which I can do from the information on the copied ones. A nuisance, but maybe it was time to revamp it anyway.
    Thanks again mate
    ( hope you're feeling better btw)
     
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  12. samwise_new

    samwise_new Well-Known Member

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    Windows being windows?...it does have that annoying habit of deciding to fire up any background stuff and updates at the wrong time... I may be too late but leaving it ticking over for an hour or two might help, or turning off the background stuff... but as you say you are not too computer savvy it could take a lot more instructions than we can fit on a msg board.
     
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  13. gelders pie

    gelders pie Well-Known Member

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    thanks Sam , I’ll give the remaining 2 sheets some more waiting time and hope it catches up with itself , otherwise as I said to Marcus , I’ll just re-create
     
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  14. TopCat_SMB

    TopCat_SMB Well-Known Member

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    Just hold down CTRL key when you open Excel - that will open it in safe mode (you'll get a prompt asking you if that's what you want to do)
    Try opening your sheet once in safe mode and see if you get the same issues
     
    #14

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