O/T Mobile Data Charges

For the past three months I've gone over 2MB on my internet and T Mobile have charged me £15 for 2MB!!!

How do phone companies get away with such ludicrous charges.


Anyone else had similar problems?

 

2-year contract and a 12-month guarantee on your new phone.

Bunch of jackals......

 

I get 6 months unlimited internet for £20 as an add-on with T-Mobile PAYG, they stop you streaming media for the remainder of the month with it of you go over 1GB in that month though

 

I'm with Three and can easily use up to 100gb a month. It's reported that they start taking notice at about 1TB a month usage so I'm doing fine

 

How? Do you not have a wired connection at home?

 

my recent story with Orange goes like this . .

i bought me son a mobile & contract (upgrade from a BB) i specifically asked for 250mb data per month (march2012)
fast forward 2 years and i checked my bill and instead of being constantly charged approx £15.50 , i'd been routinely charged £33

Now the first guy on the phone said , oh yeah he's not being doing too bad , just going over his Data allowance by 3-7mb each month !!!!!

Then the kicker . . . .

for those two years they hadn't added a data tarriff - so rather than him 3-7mb over his 250mb , he was literally using 3-7mb per month !!!!
(he doesnt use mobile data often as he has wifi at his digs/uni/work .)
after a couple of weeks arguing my case calling out Orange for
1.fair useage
2.fair charges
3.not warning a customer the fees/charges/fines are at approx £18p/month

i was offered only 3 months of refund charges - down to me not notifying them for two yrs .
**** you orange !

Turns out orange added my data on the date i took out the contract and immediately removed it - they told me as much
tho the only recorded information i have at hand is me signing a contract which says its a no data plan

annoyingly the data package was asked for afterwards as they told me to swap the BB bundle for a £5 data bundle
that was my word versus theirs , though my point that the Company should
show due care and fairness to customers with a warning of recurring charges fell on deaf ears !

Morale of the story is to always check and understand ur bank balance , i never really bother as i expect my Direct Debits to be correct :/

i estimate it cost me £400+ in fees
the best Orange could do was offer me three months refund

 

Yeah, I'm with Karoo on a 100gb package but the wife and kids blow that with their xbox and streaming stuff.

I use my phone for everything else. I download TV series and films and stuff.

 

My phone/broadband is from Axis Telecom (in Hull). Unlimited b/band; free local/national calls at any time and any duration.

Apparently KC don't allow it in Hull?


[EDIT: That's landline]

 

I pay £31 a month for Unlimited Texts, 600 Minutes and 1GB data.

I was shocked that my past few bills was hitting near the dizzying heights of £50, I don't know how they can warrant £15 charges on 2MB, you can use 1MB from an email!

Shouldn't be allowed to get away with charges like that, I go to Cyprus next month so I'll remember to leave my phone turned off

 

They don't disallow any line based providers to rent their lines, they just price it so it isn't cost effective for anyone. The only wat someone could compete is to install their own lines, like one company did with fibre.

 

EE are now offering home internet in Hull, saw them in town advertising it during the week

 

I'm not a big user of mobile phones but I get 200 mins, 500 texts & 500Mb Data (which I never use up) for £10 a month on TMobile PAYG

Now my work phone is another matter but I never see or have to pay that bill

 

Remedy: re-nationalise BT; out-compete the mobile 'providers'.

Fook em all.......

 

I would rather us re-nationalise & re-open the UK coal mines, very high quality clean coal & 200 years of fuel self sufficiency without the need to contaminate the water supplies by fracking, there are also hundreds of other by products you can use from coal....even plastic...unlike Gas

 

Just the Sky Sports (not HD of Sky+) with 1 entertainment pack is over £50

 

And gas, electricity, water, railways, NHS, etc......

(But we also would need carbon removal technology)

 

Outside Hull you could have free unlimited Sky broadband at the minute