Was talking to my Brother in law and his missus the other day and we were telling them about the Dover experience. His wife is 73 years old. She was severely injured in a car accident in Spain some years back and has difficulty in walking far and not without a stick at least. She has several metal bits in her body used to pin her back together again. When they last went through Gatwick at silly o'clock in the morning flying out of the Country she had to do the usual security checks which of course she doesn't object to. As soon as she set foot in the machine it went off even though she had already told the half wit doing the checking she had metal parts. His answer to this was to take her stick off her, make her stand in an xray type machine with legs apart while they did another check. She felt totally humiliated which I'm sure any woman of a certain age would given the circumstances. Yet another jobs worth arsehole who treated her like that because he could. We all understand that they have to make checks and they also have to have certain rules etc. Neither we as acouple object to that and the sister in law doesn't either. But, there are ways to do your job which should not involve intimidating people. The intimidation at Dover was about bringing tobacco products into the country and nothing else. If you indimidate and bully people enough then you migh disuade them from going and getting any benefit out of being in the EU. There was nobody on our coach who had bags full of anything. It was blatantly obvious they didn't. The coach had already been stopped and searched once in France so to do it a second time was pointless. Whilst we were being searched and questioned again there were lorries that just rumbled past with no stopping. This proves to me that the intimidatory actions of the Border people was solely about money and had absolutely nothing to do with border security. The reply to her complaint my wife got spent virtually all of the paper space explaning import rules and had just 3 lines to tell her they couldn't identify the officer concerned. They are a disgrace.